HR. 3578In Committee
Improving Veterans’ Experience Act of 2025
Establishes a Veterans Experience Office at the VA to oversee customer experience initiatives, satisfaction data, and service improvement for veterans and beneficiaries
Plain-English overview
What this bill does
Establishes a Veterans Experience Office at the VA to oversee customer experience initiatives, satisfaction data, and service improvement for veterans and beneficiaries
Key points
- Establish Veterans Experience Office
- Require VA customer experience reports
- Direct GAO review
- Assess VA customer information
Current status
Where it stands
Status
In Committee
Latest action
2025-12-19 — Referred to the Subcommittee on Oversight and Investigations.
Related context
Topics and policy areas
undefinedArmed Forces and National Security