S. 3170In Committee
Stuck On Hold Act
Requires the Department of Veterans Affairs to add caller wait time notices and callback options on phone lines and cut average waits to 10 minutes or less
Plain-English overview
What this bill does
Requires the Department of Veterans Affairs to add caller wait time notices and callback options on phone lines and cut average waits to 10 minutes or less
Key points
- Require wait time notices
- Require callback options
- Direct wait time guidance
Current status
Where it stands
Status
In Committee
Latest action
2026-04-29 — Committee on Veterans' Affairs. Hearings held.
Related context
Topics and policy areas
undefinedArmed Forces and National Security